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<\/v:stroke><\/v:path><\/v:shapetype><\/v:shape>       B<\/SPAN>ACS <\/SPAN>T<\/SPAN>RAINING <\/SPAN>L<\/SPAN>td<\/SPAN><\/FONT><\/STRONG><\/P>\n

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Effective Communication<\/o:p><\/FONT><\/FONT><\/SPAN><\/H5>\n

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Effective communication is not only a core requirement but also the underpinning skill needed for positive delivery of any service. This course will highlight the effects of poor and positive communication and how this can impact on other people; the environment and the ability meet the needs of your clients.<\/FONT><\/SPAN><\/P>\n

<\/o:p><\/FONT><\/SPAN> <\/P>\n

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An excellent practical and theoretical training course:<\/o:p><\/FONT><\/SPAN><\/B><\/P>\n

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Course outline:                  <\/SPAN>Skills for Care Standard:  <\/SPAN>4             <\/SPAN>NVQ Link:  <\/SPAN>HSC 21<\/SPAN>             <\/SPAN><\/o:p><\/SPAN><\/B><\/FONT><\/P>\n

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·                    <\/SPAN><\/SPAN><\/SPAN>Communicating with colleagues<\/o:p><\/SPAN><\/FONT><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>Why is communication important in the care setting<\/o:p><\/SPAN><\/FONT><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>Communication and the barriers<\/o:p><\/SPAN><\/FONT><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>Listening and responding<\/o:p><\/SPAN><\/FONT><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>Posture and body language<\/o:p><\/SPAN><\/FONT><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>Attitudes and approach to difficult situations<\/o:p><\/SPAN><\/FONT><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>Non-verbal communication processes and transmitting information<\/o:p><\/SPAN><\/FONT><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>Non-judgmental approaches to communication<\/o:p><\/SPAN><\/FONT><\/P>\n

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No of candidates<\/o:p><\/FONT><\/SPAN><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>12  <\/SPAN>- 20 <\/o:p><\/SPAN><\/FONT><\/P>\n

 <\/FONT><\/o:p><\/SPAN><\/B><\/P>\n

Duration of the course<\/o:p><\/FONT><\/SPAN><\/P>\n

·                    Half  Day 3 hrs <\/FONT><\/SPAN><\/SPAN><\/SPAN><\/FONT><\/P>\n

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Venue<\/o:p><\/FONT><\/SPAN><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>BACS Training Centre or at your venue<\/o:p><\/SPAN><\/FONT><\/P>\n

 <\/FONT><\/o:p><\/SPAN><\/B><\/P>\n

Price per person<\/o:p><\/FONT><\/SPAN><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>£40.00 + VAT.<\/o:p><\/SPAN><\/FONT><\/P>\n

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Booking information<\/SPAN><\/o:p><\/SPAN><\/B><\/FONT><\/P>\n

·                    <\/SPAN><\/SPAN><\/SPAN>Dates available upon request<\/SPAN><\/FONT><\/P>\n

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Certificattion for this course is valid with no expiry <\/SPAN><\/FONT> <\/FONT><\/o:p><\/SPAN><\/B><\/P>\n

                              <\/SPAN><\/o:p><\/FONT><\/SPAN><\/B><\/P>\n

CALL: BACS TRAINING: <\/SPAN><\/B>01274 583399<\/SPAN><\/FONT><\/FONT><\/P><\/TD><\/TR>\n

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